Shipping policy

Shipping Policy - The Vibe Kart

Mera Store (The Vibe Kart) par shopping karne ke liye aapka dhanyawad. Hum pure India mein aapke orders ko sahi salamat aur tezi se pahunchane ke liye desh ki top courier companies ke sath kaam karte hain. Humari Shipping aur Delivery policy neeche di gayi hai:

1. Order Processing Time (Processing ka samay)
- Sabhi orders ko receive hone ke baad verify kiya jata hai. Verification ke baad 1 se 3 working days (kaam ke dinon) ke andar aapka order dispatch (bhej) diya jata hai.
- Sunday ya public holidays (sarkari chuttiyon) ke din orders process nahi hote hain.

2. Delivery Time (Dabba pahunchne ka samay)
- Pure India mein delivery ka samay aamtaur par 4 se 7 working days hota hai.
- Metro cities (jaise Delhi, Mumbai, Bangalore) mein delivery thodi jaldi (3-5 din) ho sakti hai, aur door-daraz ke ilaakon ya gaon mein 7-9 din ka samay lag sakta hai.

3. Shipping Charges (Delivery ka kharcha)
- Free Shipping: Hum apne customers ke liye lagbhag sabhi prepaid orders par FREE Shipping (muft delivery) offer karte hain.
- Cash on Delivery (COD) Fee: Agar aap Cash on Delivery (COD) chunte hain, toh courier company ke handle karne ke karch ke roop mein ek chota sa COD charge (jaise ₹40 ya ₹50) checkout par joda ja sakta hai.

4. Order Tracking (Order kaise track karein?)
- Jaise hi aapka product humare warehouse se nikalega, aapko aapke registered Mobile Number aur Email par ek Tracking Link aur AWB Number (Tracking ID) bhej diya jayega.
- Aap us link par click karke live dekh sakte hain ki aapka dabba abhi kahan tak pahuncha hai.

5. Delivery Ke Samay Dhyan Rakhne Yogya Baatein
- Kripya order karte samay apna poora pata (Address), Landmark (jaise mandir, school, ya badi dukaan ka naam) aur active Mobile Number hi dalein, taaki courier wale ko aapka ghar dhoodhne mein koi pareshani na ho.
- Agar delivery ke samay dabba poori tarah se fata hua ya khula hua mile, toh use accept na karein aur turant humein contact karein.

6. Humse Sampark Karein (Contact Us)
Agar aapko apne order ki shipping ya delivery se juda koi bhi sawal poochna hai, toh aap humein yahan email kar sakte hain:
- Email: pkumar2**@gmail.com